What ‘Done’ Looks Like: Defining Project Success

How do you know when a project is truly finished?
Too many teams launch deliverables only to face questions, rework, or stakeholder frustration. The problem? “Done” was never clearly defined.
Setting a shared definition of “done” at the start helps everyone know what success looks like—and what it doesn’t.
Why Defining “Done” Matters
- Prevents scope creep and last-minute surprises
- Aligns team and stakeholder expectations
- Clarifies handoff, testing, and acceptance criteria
- Ensures value is actually delivered—not just activity
What “Done” Should Include
1. Deliverables Are Complete and Reviewed
All agreed items are built, tested, and approved. No placeholders, no half-finished features.






